Privacy Policy

Privacy Policy — Abundant Village

Effective date: 3 November 2025

This Privacy Policy explains how Abundant Village (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit or interact with our Website and initiatives supporting anti-poaching efforts near the Greater Kruger National Park.

1) Who we are / Controller

Abundant Village is the controller of personal information collected through the Website and related forms, events, and campaigns.

2) Contact for privacy matters

Email: info@abundantvillage.world
Phone: (818) 646-7699
Region: Greater Kruger National Park, South Africa

3) What personal information we collect

  • Identity & contact: name, email, phone, organisation.
  • Donation & support data: donation amounts, campaign selections, event sign-ups, volunteer applications.
  • Technical data: IP address, device/browser type, pages visited, timestamps, referral source, approximate location.
  • Communications: emails, form submissions, messages, and call notes where applicable.
  • Sensitive data: not intentionally collected unless you voluntarily provide it and it is legally permitted and necessary (e.g., medical notes for field safety forms).

4) How we collect information

  • Directly from you (donation or contact forms, email, phone, event/volunteer applications).
  • Automatically via cookies, pixels, and analytics tools on the Website.
  • From trusted third parties (payment processors, email providers, event platforms), where lawful.

5) Purposes & legal bases

  • Provide and improve our Website, programmes, and supporter experiences (legitimate interests).
  • Process donations, issue acknowledgements, and maintain records (contract/legitimate interests/legal obligation).
  • Communicate updates, impact reports, and campaigns (consent/legitimate interests; you can opt out at any time).
  • Protect people, wildlife, property, and systems; prevent fraud and misuse (legitimate interests/legal obligation).
  • Comply with laws and regulations, including POPIA (legal obligation).

6) Cookies & tracking technologies

We use cookies, pixels, and similar technologies for essential functionality, analytics, and (where enabled) campaign measurement/retargeting. This may include tools such as Google Analytics and Meta Pixel. You can manage preferences via our cookie banner and your browser settings. For details, see our Cookie notice.

7) Disclosures & recipients

  • Service providers (e.g., hosting, security, analytics, email, payment processing) under appropriate confidentiality and data-processing terms.
  • Professional advisers and authorities where required by law.
  • Successor organisations in the event of restructuring (data will remain used for the same or compatible purposes, or we will seek your consent where required).

8) International transfers

Some service providers may process data outside South Africa. Where this occurs, we implement appropriate safeguards (e.g., contractual protections) consistent with applicable law.

9) Data retention

We retain personal information only as long as necessary for the purposes described above and to comply with legal, accounting, or reporting obligations. Retention periods vary depending on the type of data and purpose.

10) Security

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, loss, misuse, or alteration. No system is 100% secure; please take care when sharing information online.

11) Your rights

Subject to applicable law (including South Africa’s POPIA), you may have rights to request access to, correction of, or deletion of your personal information; to object to or restrict certain processing; and to withdraw consent where processing is based on consent. To exercise these rights, contact us at info@abundantvillage.world. We may need to verify your identity.

12) Marketing communications

We send updates and impact stories with your consent or our legitimate interests. You can unsubscribe at any time using the link in our emails or by contacting us.

13) Children

Our Website and activities are not directed at children under 18. We do not knowingly collect data from children. If you believe a child has provided data, contact us and we will delete it where required.

14) Third-party links

Our Website may link to third-party sites. Their privacy practices are not covered by this Policy.

15) Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the effective date above and, for material changes, provide a prominent notice for a reasonable period.

16) Contact

Abundant Village
Email: info@abundantvillage.world
Phone: (818) 646-7699
Region: Greater Kruger National Park, South Africa

© 2025 Abundant Village